Q: Do you charge for shipping within the USA? What about for orders of multiple items?
A: Yes, we charge $3.00 per item on orders under $30.00
Q: Who are your shipping providers for orders in the USA?
A: We ship with DHL eCommerce and USPS First-Class mail.
Q: Do you ship internationally?
A: We are able to ship some items internationally, and some items not. This is due to licensing restrictions.
Q: When will my order ship?
A: Your order will ship within 2-3 business days. If your order needs more time to ship, we will contact you.
Q: I need to return an item, how do I do that?
A: Please just send a quick email to firstname.lastname@example.org This will start your return process.
Q: If I return an item, do I have to pay for the shipping?
A: If your item is returned due to a mistake or product flaw on our part, we will pay for your return shipping. If your item is returned due to something that you did, you will be responsible for the return shipping. We only reimburse the least expensive shipping option, which is almost always USPS First-Class Package rates. If you want to know what the least expensive shipping rate is, please contact us.